Game Storm_Terms of Service
Game Storm_Terms of Service
October 31, 2023
Terms of Service
[Chapter 1 Game Storm Co., Ltd. Terms of
Use]
Article 2 Effect and change of terms and
conditions
(1) These terms and conditions become
effective when the company posts the contents on the service screen and the
user agrees to them.
(2) The company may establish these terms and conditions to the extent that they do not violate relevant laws, and may revise these terms and conditions if necessary. Additionally, members who object to the changed terms and conditions may withdraw at any time according to the form set by the company.
(3) If the company revises the terms and conditions, it will be announced on the initial service screen from 7 days before the application date (30 days before the application date for changes that are unfavorable or significant to “members”) and up to the day before the application date. It takes effect in this way.
(4) For the convenience of the consent process for members who wish to apply the revised terms and conditions, if a user who has already entered into a contract does not express an objection that he or she does not wish to be subject to the revised terms and conditions despite the notice in Article 3, Article 1 You are deemed to have agreed to the protest and the revised terms and conditions apply.
(5) When a new service is opened, it will be provided in accordance with these Terms and Conditions unless otherwise stated.
(6) If the “Member” does not agree to the application of the revised terms and conditions, the “Company” or “Member” may terminate the “Service” use agreement.
Article 3 Rules other than Terms and
Conditions Matters not specified in these Terms and Conditions and the
interpretation of these Terms and Conditions are subject to the 「Act on Consumer Protection in Electronic Commerce, etc.」, 「Act on Regulation of Terms and Conditions」, 「Act on Promotion of Game Industry」, It is subject to related laws such as the Act on Promotion of
Information and Communications Network Utilization and Information Protection,
etc., and the Content Industry Promotion Act.
[Chapter 2 Membership registration and
service use]
Article 1 Establishment of service use
contract
(1) The use contract is established by the
company’s approval of the user’s application for use and the user’s agreement
to the terms and conditions.
(2) Those wishing to become members and use
the service must provide personal information requested by the company.
(3) If the company approves the user's
application for use, the company will notify the user of the member ID and
other information deemed necessary by the company.
(4) The company does not accept
applications for use contracts that fall under any of the following items. go.
When applying using another person’s name. When you do not apply under your
real name. When the contents of the service agreement application form are
falsely entered. When an application is made for the purpose of disrupting
social well-being, order, or morals
Article 2 Service Use and Restrictions
(1) In principle, service use is available
24 hours a day, 365 days a year, unless there is a special problem with the
company's business or technology.
(2) The service usage time set forth in the
preceding paragraph may be limited when necessary for the Company, such as
regular system inspection.
(3) The Company may implement various
technical and institutional policies to prevent the transmission of spam
messages that impede the smooth performance of the service, and as a result,
members may be restricted from using the services provided by the Company. .
(4) When applying for use for the purpose
of committing an illegal act prohibited by the 「Act on
the Promotion of the Game Industry」, the 「Act on the Promotion of Information and Communications Network
Utilization and Information Protection, etc.」 and other
related laws.
(5) When applying for use for the purpose
of pursuing profit
(6) When a user in competition with this
“Service” applies for the purpose of harming the interests of the “Company”
(7) If a person has previously lost his/her
membership as a “member” and fails to obtain approval from the “Company” to
re-register as a “member”
[Chapter 3 Obligations] Article 1
Obligations of the Company
(1) Unless there are special circumstances,
the company allows members to use the service on the service start date
requested.
(2) The Company has an obligation to
provide continuous and stable services in accordance with the provisions of
these Terms and Conditions.
(3) The company must process opinions
raised by members through appropriate procedures, and if processing takes a
certain period of time, the company must inform the member of the reason and
processing schedule.
(4) The company's principle is not to
disclose or distribute members' personal information to third parties without
their consent. However, the following cases are exceptions. go. When there is a
request from a state agency pursuant to the provisions of laws such as the
Framework Act on Telecommunications. When there is a purpose for investigating
a crime or there is a request from the Information and Communication Ethics
Committee. If there is a request in accordance with the procedures prescribed
by other relevant laws and regulations
Article 2 Member Obligations
(1) Members are responsible for all
management of ID and password.
(2) Members agree to receive advertising
information from the Company sent as part of the service.
(3) If the member's ID has been used
illegally, the member must notify the company. (The company is not responsible
for any disadvantages arising from content that was not notified in advance.)
(4) Members must comply with the provisions
of these Terms and Conditions and relevant laws and regulations.
(5) Members must comply with the corporate
SMS policies and revised policies of all telecommunication companies (SKT, KT,
LGT) with which the company has service contracts.
(6) Producing, distributing, using, or
advertising computer programs, devices, or devices not provided or approved by
the “Company”
(7) Infringement of intellectual property
rights such as copyrights of the “Company” and other third parties
(8) Actions that damage the reputation of
the “Company” and other third parties or interfere with their business.
(9) Acts of disclosing or posting obscene
or violent words, writings, images, sounds, or other information that is
against public order and morals.
(10) Disposing of game money or game data
(accounts, characters, game items, cyber points, etc.) for a fee (transfer,
sale, etc.) or using them as objects of rights (providing collateral, lending,
etc.)
(11) Reproducing information obtained
through this “Service” for purposes other than using the “Service” without
prior consent from the “Company,” using it in publications and broadcasts, or
providing it to a third party.
(12) Other acts prohibited by relevant laws
or not permitted by good morals or other social norms
(13) “Members” have the obligation to check
and comply with the provisions of these Terms and Conditions, the usage guide,
notices announced in relation to the “Service,” and matters notified by the
“Company.”
(14) The “Company” may determine specific
types of acts falling under Paragraphs 1, 2, and any of the following items in
its “Operating Policy” or “Restrictions on Use,” and “Members” must comply with
them. There is an obligation. go. Restrictions on “member” account names,
character names, and guild names B. Restrictions on chat content and methods.
Restrictions on the use of bulletin boards. E. Restrictions on how to play the
game. Other matters deemed necessary by the “Company” for the operation of the
“Service” to the extent that they do not infringe on the essential rights of
“Members” to use the “Service”
[Chapter 4 Contract Termination and Service
Use Restrictions]
Article 1 Termination of contract and
restrictions on use
(1) When a member wishes to cancel the
service agreement, the member may directly apply for cancellation through the
company website.
(2) Your subscription will be canceled if
you are unable to log in with your existing ID and password. Please note that
once canceled, even existing users cannot use the ID.
(3) If a member causes mental or material
damage to a third party by sending a spam message using the company's services,
the member assumes all legal responsibility for such actions.
(4) If a member engages in any of the
following acts, the Company may terminate the service agreement or suspend the
use of the service for a set period of time without prior notice. go. When it
is against public order and morals. In case of involvement in criminal
activity. When planning or executing service use for the purpose of harming
national or social public interest. In case of stealing another person's ID and
password. In case of damaging the reputation of others or causing disadvantage.
If the same user double-registers with a different ID. If it interferes with
sound use, such as causing harm to the service. In case of violation of other
relevant laws or terms of use set by the company. In case of damage to the
company's image and reputation due to unreasonable slander and abusive language
without any evidence about the company
(5) If the “Company”’s restrictions on use
are justified, the “Company” will not compensate for any damages suffered by
the “Member” due to the restrictions on use.
(6) If the “Member” violates the “Member’s”
obligations, the “Company” may restrict the “Member’s” use of the “Service”
according to the following classifications. Depending on the specific reason
for violation of the member's obligations for which use is restricted, it will
be determined in the "Operating Policy" and "Usage Restriction
Regulations" of the individual game. go. Restriction of some character
rights: Restricting certain rights, such as chatting, of the character for a certain
period of time. Restrictions on character use: Restrict the use of “member”
characters for a certain period of time. Restrictions on account use: Restrict
the use of “member” accounts for a certain period of time. Restrictions on use
of “members”: Restrict use of “services” by “members”
for a certain period of time
(7) If the “Company”’s restrictions on use
are justified, the “Company” will not compensate for any damages suffered by
the “Member” due to the restrictions on use.
(8) The “Company” may suspend the account
until the investigation into the following issues is completed. go. When a
legitimate report is received that the account has been hacked or stolen. Cases
where there is reasonable suspicion of an illegal program user, workplace, etc.
When provisional measures are needed for the account for other reasons
(9) In the case of Paragraph 9, after the
investigation is completed, the “Company” extends the “member’s” period of use
of the “service” by the period of suspension by paying a certain amount in
proportion to the period of use of the “service.” In the case of paid services
where extension of time is not possible, service suspension details will be
compensated with equivalent paid services, cash goods, etc. at the company's
option. However, this does not apply if the person is found to be an illegal
offender under Paragraph 1.
(10) The “Company” determines the specific
reasons and procedures for use restrictions in the “Operating Policy” and “Use
Restriction Regulations,” taking into account all circumstances, such as the
content, extent, frequency, and results of the violation.
(11) If the “Company” imposes restrictions
on use as set forth in Article 26, the following information must be provided
to the “Member” in writing, by e-mail, in an electronic memo, on the game’s
initial screen, or by posting on the “Service” homepage. “Notify. go. Reasons
for use restrictions B. Type and period of use restrictions. How to appeal
against usage restrictions
Article 2 Procedure for lifting
restrictions on use
(1) If the company wishes to restrict use,
it will determine the reason, date, and period and notify the member or agent
in writing or by phone.
(2) However, if the company determines that
there is an urgent need to suspend use, use of the service may be restricted
without the process set forth in the preceding paragraph.
(3) A member or his/her representative who
has been notified of suspension of service use in accordance with the
provisions of Article 2, Paragraph 1 of Chapter 4 may file an objection if he
or she has an objection to the suspension of use.
(4) The “Company” that has received the
objection in Paragraph 1 must respond to the “Member’s” reasons for
dissatisfaction within 15 days from the date of receipt in writing, e-mail, or
an equivalent method. However, if the “Company” has difficulty responding
within 15 days, it will notify the “Member” of the reason and processing
schedule.
(5) The company will immediately lift the
suspension only if it is confirmed that the reason for suspension has been
resolved during the suspension period.
Article 3 Charging and use of paid or free
content
(1) Members can secure content through
various legitimate methods, and secured content will not be refunded below a
certain amount. go. Content refers to the game services provided by the
company's site, which can be added and expanded in the future through member
notices. me. When a member applies for a refund (cancellation), the company
will refund the balance of the usage fee, excluding the penalty (10% of the
total usage fee), PG fee, and remittance costs stipulated in <Compensation
for Consumer Damage Related to Internet Use> notified by the Ministry of
Finance and Economy. However, if the member received the service for free or if
the amount is less than KRW 1,000, which is the minimum sum of the penalty, PG
fee, and remittance cost, it will be automatically canceled upon cancellation.
(2) If a member terminates the service
agreement without going through a prior refund process, any remaining content
will also be destroyed.
(3) If a member purchases content using
another person's payment method, the company is not responsible for this, and
no refunds will be given for cases where the purchase was not made directly.
(4) After reviewing the reason for
requesting a refund, the Company will refund the content equivalent to the
usage fee to the member by recharging the member's account, canceling the
payment, or cashing the member's account in the amount calculated in the terms
and conditions, depending on the reason for the refund request. We can provide
a refund using the method of deposit.
[Chapter 5 Management of member postings
and protection of intellectual property rights]
Article 1 Management of member posts
(1) “Website” refers to all sites managed
and operated by the company.
(2) “Post” refers to all web contents such
as audiovisual materials, video materials, text, pictures, portraits, and
background photos registered on the company’s website.
(3) Responsibility and rights for “posts”
on the “website” operated by the company belong to the entity that registers
the “posts.”
(4) The company has the right to change the
“posts” registered by members by adjusting the size, shape, etc. to suit the
website. However, the creativity of the member who posted it must be preserved.
(5) The company and its members cannot
register “posts” that may infringe on the copyright, trademark, trade name, or
portrait rights of a third party. If a “post” that may infringe rights such as
copyright, trademark, trade name, or portrait rights is discovered, the company
will immediately delete it and may hold the member responsible for the matter.
The member who registered the “post” is solely responsible for any “post” that
the company is not aware of infringing on copyright, trademark, or trade name
rights.
(6) The company may use “posts” posted on
the “website” it operates for company business, such as promotion and
marketing.
(7) If the company determines that a
member's "posting" falls under any of the following, it may delete it
without prior notice. go. If the content defames others or damages the
reputation of individuals or organizations through slander. If the content
violates public order and morals. If the content is recognized as being
consistent with a criminal act. If the content infringes on other people's
copyrights or other rights. If the content violates other relevant laws or
regulations established by the company
Article 2 Protection of intellectual
property rights
(1) Copyright and other intellectual
property rights for content produced by the “Company” within the “Service” are
owned by the “Company.” In relation to the “Service,” the “Company” grants
“Members” only the right to use games, characters, game items, game money,
cyber points, etc. in accordance with the terms of use set by the “Company,”
and members may transfer these for a fee. , sales, provision of collateral,
etc. cannot be disposed of.
(2) “Members” may reproduce or transmit
information whose intellectual property rights belong to the “Company” or the
provider among the information obtained by using the “Service” provided by the
“Company” without the prior consent of the “Company” or the provider. It must
not be used for profit or allowed to be used by third parties through
publishing, distribution, broadcasting or other methods.
(3) “Member” refers to communications,
images, sounds and all content, including dialogue text, that are displayed
within the “Service” or uploaded or transmitted by “Members” or other users
through the game client or “Service” in relation to the “Service” The “Company”
is permitted to use materials and information (hereinafter referred to as “User
Content”) in the following manner and under the following conditions. go. The
"User Content" can be used in any form, such as changing the editing format
or other modifications (publication, reproduction, performance, transmission,
distribution, broadcasting, creation of secondary works, etc.), and there is no
limitation on the period and region of use. ) me. Do not sell, rent, or
transfer user content for transaction purposes without the prior consent of the
user who created the “user content.”
(4) With respect to “user content” (e.g.,
postings on general bulletin boards, etc.) of “members” that are not displayed
within the “service” and not integrated with the “service,” the “company” may
not do so without the explicit consent of the “member.” It is not used for
commercial purposes, and “Members” may delete such “User Content” at any time.
(5) If the “Company” determines that a
posting or posting content within the “Service” posted or registered by a
“Member” falls under a prohibited act stipulated in Chapter 3, Article 2, the
“Company” may delete, move or delete it without prior notice. Registration may
be refused.
(6) “Members” whose legal interests have
been infringed by information posted on bulletin boards operated by the
“Company” may request the “Company” to delete the information or post a
rebuttal. In this case, the “Company” will promptly take necessary action and
notify the applicant.
(7) Paragraph 3 is valid while the
“Company” operates the “Service” and continues to apply even after membership
withdrawal.
[Chapter 6 Legal Disputes]
Article 1 Compensation for damages
(1) The company is not liable for any
damage incurred by members in connection with the use of the service unless
there is a cause attributable to the company.
(2) If damage occurs to the company due to
violation of the provisions of these terms and conditions, the member who
violated these terms and conditions must compensate the company for all
damages.
(3) If the company receives various
objections, including claims for damages or lawsuits, from a third party other
than the member due to an illegal act or violation of these Terms and
Conditions committed by a member while using the service, the member shall bear
his/her responsibility and The company must indemnify the company at the cost,
and if the company fails to indemnify the member, the member must compensate
for all damages incurred by the company.
Article 2 Disclaimer
(1) The “Company” shall not be subject to
any force majeure events such as war, incident, natural disaster, national
emergency, technical defect that is difficult to resolve, or other force
majeure event.
We are exempt from liability if we are
unable to provide Euro "Services".
(2) The “Company” is exempt from liability
for the suspension of the “Service”, disruption of use, and termination of the
contract due to reasons attributable to the “Member”.
(3) If the service use contract between the
“member” and the “company” is terminated due to termination of the use contract
by the “member” or the “company,” the “company” will use the “member” in
accordance with the relevant laws and personal information processing
(handling) policy. Except in cases where information is retained, the
"Company" may delete the "Member's" account information and
all related data immediately upon termination for a better service environment,
etc., and the "Company" may delete the "Member's" account
information after termination of the service agreement. We assume no liability
for deletion of information or related data.
(4) The “Company” is exempt from liability
for damages to “Members” due to the telecommunication service provider’s
suspension or failure to provide telecommunication services properly, unless
there is intentional or gross negligence on the part of the “Company.”
(5) In the event that the “Service” is
stopped or a failure occurs due to unavoidable reasons such as repair,
replacement, regular inspection, or construction of equipment for the “Service”
that has been announced in advance, the “Company” will not be responsible for
intentional or gross negligence on the part of the “Company.” Unless otherwise
stated, liability is waived.
(6) The “Company” is exempt from liability
for any problems arising from the “Member’s” computer environment or the
network environment without the “Company’s” intention or gross negligence.
(7) The “Company” shall not be responsible
for the reliability or accuracy of information, data, or facts posted or
transmitted within the “Service” or on the website by a “Member” or a third
party due to intentional or gross negligence on the part of the “Company.” Unless otherwise stated, liability is waived.
(8) The “Company” has no obligation to
intervene in disputes that arise between “Members” or between “Members” and
third parties through the “Service” and is not responsible for compensating for
any resulting damages.
(9) In the case of “free services” among
the “services” provided by the “Company,” the “Company” will not compensate for
damages unless there is intent or gross negligence on the part of the
“Company.”
(10) Some of these “services” may be
provided through “services” provided by other business operators, and the
“Company” shall be responsible for damages incurred due to “services” provided
by other business operators. Liability is exempted unless there is intentional
or gross negligence.
(11) The “Company” is not responsible for
any failure or loss of characters, experience points, items, etc. that the
“Member” expects while using the “Service”, which occurs due to the member’s
choice or use of the “Service” The Company is exempted from liability for
damages incurred unless there is intent or gross negligence on the part of the
Company.
(12) The “Company” is exempted from
liability for the “Member’s” in-game cyber assets (game money) and loss of
rating/proficiency unless there is intentional or gross negligence on the part
of the “Company.”
(13) In the event that damage occurs due to
a computer error of a “Member” or if damage occurs due to inaccurate or missing
personal information and e-mail address, the “Company” shall not be liable for
any intentional or gross negligence on the part of the “Company.” Unless
otherwise stated, liability is waived.
(14) The “Company” may restrict the
“Service” usage time depending on the “Service” or “Member” in accordance with
relevant laws, government policies, etc., and all matters related to the use of
the “Service” that arise in accordance with such restrictions and restrictions.
We are exempt from liability for this matter.
Article 3 Competent Court
(1) These Terms and Conditions are governed
and interpreted in accordance with the laws of the Republic of Korea, and if a
lawsuit is filed due to a dispute between the “Company” and the “Member,” the
jurisdiction will be based on the address of the “Member” at the time of
filing, or if there is no address, the place of residence. It shall be under
the exclusive jurisdiction of the local court.
(2) In Paragraph 1 above, if the address or
residence of the “member” at the time of filing the complaint is unclear, the
competent court shall be determined in accordance with the Civil Procedure Act.
GameStorm Cash Terms and Conditions
Article 1 (Purpose) Game Storm Co., Ltd.
Cash Policy (hereinafter referred to as “Cash Policy”) is provided by Game
Storm Co., Ltd. (hereinafter referred to as “Company”) and its partner
companies to users (hereinafter referred to as “Members”). The purpose is to
specify in detail the matters necessary to use the paid services of Game Storm
Co., Ltd.
Article 2 (Definition of terms)
① The definitions of terms used in this
“Cash Policy” are as follows.
1. “Service” means games and other services
provided by the “Company” to “Members.”
2. “Account (ID)” means a combination of
letters, numbers or special characters selected by the “Member” and given by
the “Company” for identification of the “Member” and use of the “Service”.
3. “Cash Goods” refers to virtual data used
to use or purchase “Services” and are purchased by “Members” by paying for
them.
4. “Event cash goods” refers to “cash
goods” provided free of charge through events, etc. “Event cash goods” can be
used within the validity period set by the “Company.”
5. “Recharge” refers to the act of
purchasing “cash goods” using the payment method preferred by the “Member”
among the payment methods provided by the “Company.”
6. “Purchase” refers to the act of
purchasing items, avatars, etc. by paying for them using “charged” “cash goods”
or other payment methods, or using “paid services” provided by the “Company.”
7. “Refund” refers to the act of receiving
back in cash the amount paid using “charged” “cash goods” or other payment
methods according to the refund standards set by the company.
8. “Paid service” refers to a service that
a “member” can use after purchasing for a fee through the payment method
provided by the “Company”. Each service may be provided with the following
contents.
1) Flat-rate service: A service that can be
used for a period corresponding to the fee by paying a fee set in advance by
the company based on a certain period of time.
2) Automatic payment service: A flat-rate
service that automatically pays for the amount of money used for a specific
service every month or at a specific cycle.
3) Paid content: Various digital content
(including items, avatars, and other paid content) and various services
provided by the “Company” for a fee.
② The definitions of terms used in these
Terms and Conditions shall be governed by relevant laws and other general
commercial practices, except as provided in each subparagraph of Paragraph 1.
Article 3 (Specification and revision of
policy)
① The “Company” posts the contents of this
“Cash Policy” on the Game Storm Game Official Website
(https://cafe.naver.com/lukepipe) or provides an in-game information screen so
that “Members” can understand the contents. Notice to “members”.
② “Company” refers to the Act on Consumer
Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and
Conditions, the Act on the Promotion of the Game Industry, the Act on the
Promotion of Information and Communications Network Utilization and Information
Protection, etc., and the Contents Act. This “Cash Policy” may be revised to
the extent that it does not violate relevant laws such as the “Industrial
Promotion Act”.
③ When the “Company” revises the “Cash
Policy,” the date of application and reason for revision must be specified
along with the current policy 10 days prior to the application date of the
revised policy (30 days prior for changes that are disadvantageous or
significant to “members”). ) until a considerable period of time has elapsed
after the date of application, notification will be made through an appropriate
method, including posting on the initial screen of the Pirate Island Co., Ltd.
website, the screen connected to the initial screen, or the in-game information
screen.
④ If the “Company” revises the “Cash
Policy”, it will check whether the “Member” agrees to the application of the
revised “Cash Policy” after announcing the revised “Cash Policy”. However, when
announcing the revised "Cash Policy", it is also announced that if
the "Member" does not express his/her intention to agree or reject
it, he/she will be deemed to have accepted it. If the "Member" does
not express his/her intention to refuse by the effective date of the "Cash
Policy", You may be deemed to have agreed to the revised “Cash Policy”.
⑤ If the “Member” does not agree to the
application of the “Cash Policy”, the “Company” or “Member” may terminate the
“Service” use agreement.
Article 4 (Posting of contents of paid
services, etc.)
① The “Company” displays the following
information on the initial screen of the relevant “Paid Service” in an
easy-to-understand manner for “Members.” 1. Name, type and content of “Paid
Service” 2. Price of “Paid Service” 3. Provision period of “Paid Service”
② The right to use the “paid service”
provided by the “Company” is paid to the member’s “account (ID)” as soon as the
“member” purchases it and can be used during the period of “paid service” use.
③ The company provides the latest downloads
and PC specifications confirmation services required to use the service.
④ Information and conditions of use of paid
services provided by the company, service usage level, minimum system
specifications, and required software required to use the service are as
follows. Other specific details are provided in this cash policy, the relevant
paid service purchase page, and the purchase history notification email, so
please refer to the information provided on those pages.
1. Supplier: Game Storm Co., Ltd.
2. Terms of use: Follow the terms of use
separately indicated on the purchase page for each content.
3. Usage level: According to the usage
level information indicated separately for each content
4. Period of use: Follows the period of use
separately indicated on the purchase page for each content.
5. Payment amount: Follow the payment
amount separately displayed on the purchase page for each content.
6. Product delivery method: Follow the
delivery method separately indicated on the purchase page for each content.
7. Minimum system requirements: In
accordance with the minimum system specifications separately announced for each
content
8. Required software: In accordance with
required software notified separately for each content
9. Withdrawal of subscription or
cancellation/termination of contract, payment of overpayment: In accordance
with Articles 9 to 12 of the Cash Policy.
10. Matters regarding exchange/guarantee of
content, etc.: In accordance with Articles 15 and 16 of the Cash Policy
11. Matters regarding damage
compensation/complaint handling: In accordance with Articles 15 and 18 of the
Cash Policy
12. Consultation method: Game distribution
market company customer center email (gamestormad@gmail.com)
Article 5 (Charge of cash goods)
① “Recharge” and “paid services” of “cash
goods” are available only to “members.”
② For convenience when “charging” “cash
goods,” you can additionally register payment information related to
“charging.”
③ “Cash goods” can be “charged” within the
maximum limit for each charging unit and period determined by the policy set by
the “Company,” and the charging limit for each “member” depends on the status
of the “member” and the “member’s” request. Depending on the “member,” it may
be applied differently. Additionally, separately, the “Company” may limit the
‘amount that can be recharged’ using a specific payment method.
④ When a “member” recharges using a
specific payment method, he or she is deemed to have agreed to the terms and
conditions of each payment agency providing the payment method, and the limit
for recharging is subject to the standards set by each payment agency. However,
depending on the circumstances of the “Company,” certain payment methods may be
added or the provision of payment services may be discontinued.
Article 6 (Use and extinction of cash
goods)
① “Cash goods” can be used as a means of
payment when purchasing “paid services” provided by the “Company.”
② From May 10, 2019, “Cash Goods” charged
by a “Member” will expire 5 years after the last date of use, in accordance
with the commercial statute of limitations in Article 64 of the Commercial Act.
③ The usability period for “event cash
goods” paid from May 10, 2019 may vary depending on the policy set by the
“Company” (separately stated on the event page), and after the usability period
has expired, the corresponding “Event cash goods” cannot be used.
④ The order of use of “cash goods” follows
the policy set by the “Company.”
⑤ Depending on the content, only “cash
goods” directly charged by the “member” may be able to be gifted to others.
⑥ When using “cash goods,” the amount used
may be limited in accordance with the policy set by the “Company.”
Article 7 Restrictions on Use
The “Company” may not approve an
application for payment approval that falls under any of the following items,
or may cancel the approval after the fact and restrict the use of various
services.
1. If payment is not made or the payer
cannot be confirmed
2. In case of stealing someone else’s
payment information
3. If the legal representative does not
agree to the minor's application for charging
4. When engaging in an act prohibited by
relevant laws, such as paying in an abnormal manner.
5. In other cases where approval is deemed
inappropriate for reasons similar to items 1 to 3.
Article 8 (Special rules for payments by
minors)
① In order for a “member” who is a minor to
“recharge” using a general payment method (mobile phone, credit card, landline
phone, etc.) or a credit card point payment method, he or she must obtain the
consent of the legal representative. If consent is not obtained, the legal
representative may exercise the right to cancel. However, property whose
disposal is permitted under Article 6 of the Civil Act is an exception.
② The legal representative's consent
methods include email, phone, fax, and mail, and the legal representative can
choose the consent period of 1 month, 3 months, 6 months, 9 months, 12 months,
or 5 years.
③ The paid payment limit for minors is
determined in accordance with the policy set by the “Company,” and the monthly
limit can be freely changed to 40,000 won, 60,000 won, etc. at the request of
the legal representative.
④ The “Company” will notify minor “members”
of their detailed usage of paid services through the email of their legal
representative collected during the consent process at the beginning of the
following month. The legal representative may refuse this notification, and may
inquire about details through the customer center below.
customer service center :
- Email) gamestormad@gmail.com (Weekdays
10:00 ~ 19:00, closed on public holidays, Saturdays and Sundays)
Article 9 (Withdrawal of subscription)
① The “Company’s” “Paid Services” are
provided separately into products that allow cancellation of subscription and
products that have restrictions on subscription withdrawal, and this
information is notified on the transaction screen when a member purchases a
“Paid Service.” Members who have entered into a contract with the “Company”
regarding the use of “paid services” that allow cancellation of subscription
may withdraw their subscription within 7 days from the date of purchase or
availability of paid services.
② “Members” may not withdraw their
subscription pursuant to Paragraph 1 against the will of the “Company” in any
of the following cases.
1. If goods, etc. are destroyed or damaged
due to reasons attributable to the “Member”
2. When a “member” uses or partially
consumes a product
3. If it is difficult to resell over time
4. If the packaging of replicable goods,
etc. is damaged.
5. Other cases prescribed by law for the
safety of transactions.
③ In the case of goods, etc., for which
cancellation of subscription is not possible pursuant to the provisions of
paragraphs 1 and 2, items 2 through 4, the “Company” shall post such fact on
the packaging of the goods, etc. or in another place where the “Member” can
easily find out. Measures must be taken to ensure that the exercise of rights,
such as cancellation of subscription, is not hindered by clearly specifying the
information or providing trial products. If the “Company” does not take these
measures, the “Member” may cancel the subscription despite the reasons for the
restriction of subscription withdrawal in Paragraph 2, Items 2 to 4.
④ Notwithstanding the provisions of
paragraphs 1 to 3, a “member” shall, if the contents of the paid service are
different from the contents of the display or advertisement or have been
implemented differently from the contents of the contract, within 3 months from
the date of purchase or the date of availability of the paid service. You may
cancel your subscription within 30 days from the date you found out or could
have known about it.
⑤ “Members” may withdraw their subscription
verbally, in writing (including electronic documents), or by e-mail.
Article 10 (Refund)
① If a “Member” requests a refund for “Cash
Goods” purchased directly, he or she may receive a refund. When making a
refund, 10% of the remaining “cash goods” balance will be deducted for reasons
such as bank transfer and payment agency fees, and the remaining amount will be
refunded. However, if the remaining amount of “cash goods” is less than 1,000
won, a refund is not possible.
② In the case of a flat-rate service that
allows cancellation of subscription, 10% of the remaining amount is deducted
from the product price, excluding the amount corresponding to the portion
already used by the “member” (the standards for calculating the usage amount
for each product are separately notified at the time of product purchase). We
will refund you later. However, if the remaining amount of “cash goods” is less
than 1,000 won, a refund is not possible.
③ If the service agreement is terminated
due to reasons attributable to the member, such as violation of current laws or
serious terms and conditions, refunds may be limited.
④ “Cash goods” not directly purchased by
the “Member” for a fee, “Cash goods” received as a gift from others, “Event
cash goods” paid by the “Company” to the “Member”, and “Cash goods” paid as
other compensation " is excluded from refunds.
Article 11 (Effect of withdrawal of
subscription and cancellation/termination of contract)
① If the “Member” expresses his or her
intention to withdraw the subscription or cancel or terminate the contract, the
“Company” will withdraw or delete the “Member’s” paid service without delay and
make payment within 3 business days from the date of recall or deletion of the
paid service. We will refund the amount paid in the same way, and if a refund
is not possible in the same way, we will notify you in advance. However, in the
case of payment methods that require receipt confirmation, refunds will be made
within 3 business days from the date of receipt confirmation.
② In this case, when the “Company” delays
refund to the “Member,” the delay interest calculated by multiplying the delay
period by the interest rate stipulated in the Act on Consumer Protection in
Electronic Commerce, etc. and its Enforcement Decree will be paid.
③ In refunding the above amount, if the
“Member” paid the amount using a credit card or other payment method prescribed
by the Enforcement Decree of the Act on Consumer Protection in Electronic
Commerce, etc., the “Company” will immediately contact the business that
provided the payment method. Request that payment be suspended or canceled.
However, if the "Company" has already received payment from the
payment provider, it will refund the amount to the payment provider and notify
the "Member" of this.
④ In cases where goods, etc. have already
been partially used or partially consumed, the “Company” shall provide the
“Member” with an amount equivalent to the profit gained by the “Member” through
partial use or partial consumption of the goods, etc. or the cost incurred in
supplying the goods, etc. “You can charge.
⑤ If a “Member” withdraws the subscription,
the “Member” shall bear the costs required to return the goods, etc., and the
“Company” cannot claim a penalty or compensation for damages from the “Member”
due to the withdrawal of the subscription.
Article 12 Refund of overpayment
① If an overpayment occurs when a “Member”
makes a payment, the “Company” must refund the overpayment in the same manner
as the payment. However, if refund is not possible through the same method, we
will notify you in advance.
② If an overpayment occurs due to a reason
attributable to the “Company,” the “Company” will refund the full amount of
overpayment. However, if the overpayment occurs due to a reason attributable to
the “Member,” the refund will be made in the manner stipulated in Article 11.
③ If the “Company” refuses to refund the
overpayment claimed by the “Member,” the service fee will be properly charged.
You must prove this.
Article 13 Payment method
① Payment for the use of paid services can
be made through any of the following methods.
1. Various account transfers such as phone
banking, internet banking, and email banking
2. Various card payments such as prepaid
cards, debit cards, credit cards, etc.
3. Online bank transfer
4. Payment by electronic money 5. Payment
by points paid by the company, such as mileage
6. Payment by gift certificate signed with
the “Company” or recognized by the Company 7. Payment by phone or mobile phone
8. Payment by other electronic payment methods, etc.
② In the case of “automatic payment
service,” automatic payment is made every month in principle. If normal payment
is not made through the payment method designated by the “member” on the
automatic payment date specified when applying for the service, the “automatic
payment service” will be discontinued.
Article 14. Consent and provision of
payment information Charging of “cash goods” and “paid services” can be used
only after consent to the provision of payment information, and the payment
information of consenting “members” is used for provision and settlement of
“paid services” Information is provided to the payment agency for this purpose.
(View information provided)
Article 15 Compensation for Damages If paid
content is damaged, damaged or deleted due to a serious defect in the company's
own service, the "Company" will compensate with equivalent paid
services, in-game goods, cash goods, etc. at the "Company's" option.
Article 16 Indemnification
① The “Company” is not responsible for
providing the service if it is unable to provide the service due to force
majeure that is not attributable to the “Company,” such as natural disasters,
national emergencies, technical defects that are difficult to resolve, or
serious changes in game operation. Exempted.
② The “Company” shall not be liable for any
damages incurred by users in connection with the use of “Cash Goods” without
the intention or negligence of the “Company.”
③ The “Company” may temporarily suspend the
provision of the “Cash Goods” service due to unavoidable reasons such as
maintenance and inspection of information and communication equipment,
replacement, and communication interruption, and shall not be liable for any
damages to users resulting from this. not.
④ The “Company” is not responsible for the
user’s loss of profits expected from using the service, and is not responsible
for any damage caused by data obtained through the service.
⑤ The “Company” is not responsible for any
suspension/failure in the use of “Cash Goods” due to reasons attributable to
the user.
⑥ The “Company” is not responsible for any
problems arising from the user’s computer environment or the network
environment for which the “Company” is not at fault.
⑦ The “Company” has no obligation to
intervene in disputes that arise between users or between users and third
parties through the use of “Cash Goods” and is not responsible for compensating
for any resulting damages.
Article 17 Consumer Damage Compensation
Insurance Contract, etc. “Company” may enter into a Consumer Damage
Compensation Insurance Contract for the safety of purchases, and may pay
consumer damage compensation in accordance with the Consumer Damage Compensation
Insurance Contract, etc.
Article 18 Matters other than policy
① Matters not specified in this “Cash
Policy” shall be subject to the Terms of Use and other policies established by
the “Company.”
② Regarding matters not specified in other
policies or terms of use established by the “Company,” the Act on Consumer
Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and
Conditions, the Act on the Promotion of the Game Industry, and the It is
subject to related laws such as the Act on Promotion of Information and
Communications Network Utilization and Information Protection, etc., and the
Content Industry Promotion Act.
Article 19 Competent Court
This “Cash Policy” is governed and
interpreted in accordance with the laws of the Republic of Korea, and if a
lawsuit is filed due to a dispute between the “Company” and the “Member,” the
competent court shall be the court in accordance with the procedures prescribed
by law.
<Supplementary provisions> This
policy takes effect from January 1, 2023